Hi im new here and just started using this great software
sorry to bring up this old topic but i have been looking around the forum and found this one to be the most similar to my problem.
because at the chat history, we can only track/view the conversation by clicking at the visitor name, and at the reporting only chats with names will be counted,
so i want the prompt "name" at the pre-survey page to be mandatory so that we as admin can track the conversations later on.
im not an expert in php so i not sure how to edit it myself as your codes are really superbly secured and neat..so i dont know where to look for the "surveyform" code
thanks for your help! i'm using version 1.6.3