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All I want is LIve Chat!!!

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gnfb:
Sorry its been a lousy afternoon i wnated to add live chat to my magento site ive tried 4 diffrent ones they all have issues
so i am here all looks really good if only it worked!!!!
so
Problem
Hello completed the install with all permisions as per instructions..

webim/install/index.php   just returns a blank page
webim/  login page displays OK

Tried everything with permissions. Pls help
Tried with 755 and 644 for the install folder...

http://nztechshop.com/webim/install/
returns a 404 error
installed twice!!!
using this version
Mibew Messenger 1.6.4, March 05, 2011
also tried

http://nztechshop.com/webim/install/index.php
so any ideas??

Inspirer:
Very strange. I see the login page is ok. There could be different reasons:
- your PHP lacks mysql support (install or enable php-mysql extension, see php.ini)
- a web-server level filter (like apache's mod_security) doesn't like install page and redirects you to 404


To debug, try to insert "return;" into the following places into install/index.php (one by one in turn).
Please, report if it starts showing the page.

function check_status()
{
   global $page, $webimroot, $settings, $dbversion;

   $page['done'][] = getlocal2("install.0.php", array(phpversion()));
         /// <<HERE>>

   if (!check_webimroot()) {
      return;
   }
         /// <<HERE>>

   if (!check_files()) {
      return;
   }

         /// <<HERE>>, etc.

gnfb:
Thank you for the response the trouble is I am a "weekend warrior" so my knowledge is limited
so could you be more literal with what you want me to do
if you like i can send you access to the server and site? just provide email
Graham

Inspirer:
Yep. It would be great if you can give me access. We do really hate these mysterious installation problems.

E mail: evgeny [at] mibew (dot) org

gnfb:
have sent you access details

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