My client has been using Mibew for several months and is having an issue where a Visitor starts a Chat session, the Admin transfers the Visitor to another support person, then we see:
[Operator has connection issues, we temporarily moved you to foreground queue. Sorry for keeping you waiting.]
The Admin sees "timout, reconnecting" errors sporadically during the chat session.
What is wrong?
Is there any setting that I should change or work around?
Thank you for any help.
Mibew Web Messenger
