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Live Chat installation help

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milbrick:
I've just downloaded and installed the Live Chat function and followed all the README file says (including file permissions). Now when I go to webim/install it come up with the following: 'File is absent: /webim/.htaccess'

I've trawled through everything and cannot find a .htaccess to go with the install folder?

angellichosting.com:
hello,

I need help installing this, do i just need to upload the files to my server using filezilla and the chat will automatically execute?

Euclides:
Installation Instructions come in the download package buddy.

harry wildrick:
Where I couldn't find anything?

bobscan:
what kind of server are you running this on? presuming linux-based since it's asking for htaccess, but apache can run on windows servers too i think.

if its looking for an .htaccess then something with your apache config is borked. make sure there's a proper path to access it, and you can add a file called .htraccess in the webim root directory with whatever rules you need for apache to access it. there's plenty of documentation on htaccess configuration.

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