Author Topic: Query failed: Table 'db517763969.chatoperator' doesn't exist  (Read 9828 times)

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DoguoCloud

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Query failed: Table 'db517763969.chatoperator' doesn't exist
« on: March 05, 2014, 06:12:12 PM »
Hello
I have problems with the installation
Query failed: Table 'db517763969.chatoperator' doesn't exist
this message apears
what i"m doing ??
thankss
« Last Edit: March 05, 2014, 06:36:04 PM by DoguoCloud »

faf

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Re: Query failed: Table 'db517763969.chatoperator' doesn't exist
« Reply #1 on: March 06, 2014, 06:13:50 AM »
This message means that Mibew Messenger is not installed and/or configured properly. The step-by-step installation process is written in the file README that is included in the official distribution.

DoguoCloud

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Re: Query failed: Table 'db517763969.chatoperator' doesn't exist
« Reply #2 on: March 06, 2014, 12:38:31 PM »
Hello
In fact I did not have steps during installation.
I'm sure I followed the translated file read on google trad.
But it is not clear when translating.
Can you tell me what should I put on the line db prefix? My database does possed epas prefix so I do know that putting on this line.
If I understand, have configures the lib / config.php and goes on the install file ... address ... and the steps you follow ..?
when I do that I have a error message root Mibew golds my file is shown in the config file.

faf

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Re: Query failed: Table 'db517763969.chatoperator' doesn't exist
« Reply #3 on: March 06, 2014, 02:24:28 PM »
Can you tell me what should I put on the line db prefix? My database does possed epas prefix so I do know that putting on this line.

It's a prefix for database tables with a data related to Mibew. If you don't know what this value means just leave it as is.

DoguoCloud

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Re: Query failed: Table 'db517763969.chatoperator' doesn't exist
« Reply #4 on: March 06, 2014, 05:52:07 PM »
$mibewroot = "/Mibew";

/*
 *  Internal encoding
 */
$mibew_encoding = "utf-8";

/*
 *  MySQL Database parameters
 */
$mysqlhost = "localhost:/tmp/mysql5.sock";
$mysqldb = "db517763969";
$mysqllogin = "dbo517763969";
$mysqlpass = "5Fxxxx";
$mysqlprefix = "owm_";

 reused the files that worked on another server, just changed the info on the config file and respite database that operate ..
but still this error message ..
fasting not understand why ..
it worked fine on another server ...
thanks for your help

faf

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Re: Query failed: Table 'db517763969.chatoperator' doesn't exist
« Reply #5 on: March 06, 2014, 08:24:19 PM »
First of all, change the value of your database host:

Code: [Select]
$mysqlhost = "localhost";
Second of all, unless you really placed your Mibew Messenger in the directory named Mibew and not in the directory named mibew, you should change the value of your Mibew root:

Code: [Select]
$mibewroot = "/mibew";
The case does matter.

Third of all, if you're sure that you have a database named db517763969 and a database user named dbo517763969 with the specified password that can create tables in the database and manipulate data in those tables, then you should point your browser to http://<your host>/mibew/install and let installer to do its work.