Hi faf!
Sorry I didn't find that post before submitting my question. Please forgive me. But thank you for responding and linking me to the answer. I really appreciate it.
However, before I posted my question, I did search for "Pre-Chat Survey Required" and "Required Fields" and nothing came up; absolutely zero results were rendered. Can you suggest a better way to determine and use search phrases to increase the likelihood of finding an appropriate answer?
Thanks a lot!