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Chat window shows user status offline even after logging

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chakrapradeep:
Hi Team,
I use the latest April release version of Mibew. Initially it worked good but suddenly by today i noticed that even after logging into mibew user panel and setting the status online it still shows that the user is offline in the webpage chat session window. Please rectify the problem.

faf:
What do you mean by 'webpage chat session window'? What do you expect to see and what do you actually see?

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