General > Support
Mibew not starting chats
Par2d2:
Hi,
When I try and run mibew on my server, the program will start up but not start a chat or send a message and hangs on what looks like a loading screen with the round circles spinning can any one help please
Dmitriy Simushev:
Nobody can help you without details about the problem:
1. What version of Mibew do you use?
2. What browser do you use?
3. Does Mibew demo (https://mibew.org/demo2 for Mibew 2.0.0-beta.2) work with your browser?
4. Did you try to use another browser?
5. Are there any records in web-server's error log?
6. What about server OS (name, version)
7. What version of PHP do you use?
... and so on.
Par2d2:
1. What version of Mibew do you use?
I have tried mibew-2.0-alpha3 and Mibew 2.0.0-beta.2
Both work on my local machine however when I move them to the sever they stop at the chat bit also will not send offline messages
I have tired IE, chrome and firefox
I have checked the server log and I get no error message :(
Im using
PHP 5.6.5
MySQL 5.6.21
apache 2.4
my OS is windows 7
the server OS is Windows server 2012
Par2d2:
Also the Demo works
Dmitriy Simushev:
Make sure PHP logs all errors. You can set the following directive in PHP's config file:
--- Code: ---error_reporting = E_ALL
--- End code ---
Is there something in web-browser console? For modern browsers the console can be opened by pressing F12 key.
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