List of visitors waiting empty

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TempestF:
I have installed and tested mibew messenger 1.6.15 with no problems. Works as advertised, When a user Clicks on Start Chat, I get a popup notification on the operator page, and can chat with the user.

I have now downloaded and installed mibew messenger 2.0.0-beta.3 and set it up with the same settings as I used in 1.6.15. I have generated the Button Code for the 2.0.0-beta.3 version and put it on a webpage. When I click on the button, I get the popup to put in name and Start Chat. When I click on Start Chat, I get the blue swirl in the middle of the popup, but on the server the List of Visitors Waiting is empty, and never populates.

No php errors in the logs.
No apache errors.

the below is in the access.log (after clicking Start Chat)
10.10.10.15 - - [19/Mar/2015:23:21:08 -0400] "POST /mibew/index.php/operator/users/update HTTP/1.1" 200 973
10.10.10.15 - - [19/Mar/2015:23:21:10 -0400] "POST /mibew/index.php/operator/users/update HTTP/1.1" 200 974
10.10.10.15 - - [19/Mar/2015:23:21:13 -0400] "POST /mibew/index.php/operator/users/update HTTP/1.1" 200 973
10.10.10.15 - - [19/Mar/2015:23:21:15 -0400] "POST /mibew/index.php/operator/users/update HTTP/1.1" 200 974
10.10.10.15 - - [19/Mar/2015:23:21:18 -0400] "POST /mibew/index.php/operator/users/update HTTP/1.1" 200 973

I am running:
Apache 2.2.17 (Win32)
PHP 5.3.5
MySQL 5.1.53

The mibew messenger is installed on a Windows 2003 server.
The client is on a Windows 7 Professoinal Workstatoin
Firewalls are off on both Server and Workstation

What else can I look at to try and figure out why the List of Visitors Waiting never populates ?

Dmitriy Simushev:
Does the demo ( https://mibew.org/demo2 ) works for you?

Also you should set error_reporting in php.ini to E_ALL and check the apache's error log again.

TempestF:
Yes the demo page does work for me.

I have E_ALL set in my php.ini and there are no errors.

Checking appache error logs and there is only one errors
[Fri Mar 20 13:08:48 2015] [error] [client:xx.xx.xx.xx] File does not exist d:/htdocs/favicon.ico
its a continuous errors and I know how to fix this error, and will fix it at some point.

Also when I first open the console to login I go to http://www.mydomain.com/mibew and it redirects to http://www.mydomain.com/mibew/operator and gives me an error NOT FOUND The requested URL /mibew/operator was not found on this server.

but if I go to http://www.mydomain.com/mibew/index.php it will redirect to : http://www.mydomain.com/index.php/operator/login and I see the correct login page. The logon process did not work this way in 1.6.15.

Also after being connected to the operator console for a few minutes I get the following popup : Network Problems Detected. Please Refresh the page. There are not problems with the network, and I can run a continous ping against 8.8.8.8 and no packet drops.

This is setup on a test server, and once I get it working will move it over to a production server. I can setup a admin user for you if you want to connect and test it out.

Dmitriy Simushev:

--- Quote ---Yes the demo page does work for me.
--- End quote ---

Fine.

--- Quote ---Also when I first open the console to login I go to http://www.mydomain.com/mibew and it redirects to http://www.mydomain.com/mibew/operator and gives me an error NOT FOUND The requested URL /mibew/operator was not found on this server.

but if I go to http://www.mydomain.com/mibew/index.php it will redirect to : http://www.mydomain.com/index.php/operator/login and I see the correct login page. The logon process did not work this way in 1.6.15.
--- End quote ---

It seems that you don't have mod_rewrite installed. Am I right?

--- Quote ---Also after being connected to the operator console for a few minutes I get the following popup : Network Problems Detected. Please Refresh the page. There are not problems with the network, and I can run a continous ping against 8.8.8.8 and no packet drops.
--- End quote ---

Mibew reports about network problems when at least ten requests to the server is failed. Ping 8.8.8.8 tells nothing in this case because failures can be caused by the server's problems. Open browser's console (usually by pressing F12) and check errors there.

One more question. What browser do you use and did you try other browsers?

TempestF:

--- Quote ---It seems that you don't have mod_rewrite installed. Am I right?
--- End quote ---
I have enabled it and restarted Apache service, still does not work. when I go to http://www.mydomain.com/mibrew, it "redirects" to http://www.mydomain.com/mibew/operator and get a 404 Not Found The requested URL /mibew/operator was not found on this server.

What other mods should be enabled in Apache / php ?

--- Quote --- Open browser's console (usually by pressing F12) and check errors there.
--- End quote ---
Ok I will try this the next time The popup happens, What should I be looking for ?

--- Quote ---One more question. What browser do you use and did you try other browsers?
--- End quote ---
I have been using a combination of Firefox and Chrome, I have not used IE (dont like it, and trying to stay away from it)
Does the version of Firefox matter ? My Firefox just upgraded to 35.0.1, and Chrome is 41.0.2272.101 m

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