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Operators getting offline

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Dmitriy Simushev:
With the provided info the only advice I can give you is to increase "Operator's console refresh time" and "Chat refresh time" values at "Settings" > "Performance" page. It should decrease total requests count to the server.


--- Quote ---- Browser: Google Chrome 41.0.2272.101 m
--- End quote ---

Try to use other browsers. Also you should check browsers console for 4xx and 5xx response codes. The console can be opened by pressing F12 key.


--- Quote ---Apache's error log: there is no error logged in Mibew's directory.
--- End quote ---

Make sure PHP's error_reporting option is set to E_ALL and check the logs again.


--- Quote ---The above information is all about my external server (hosting). I've an internal server where I'm thinking to install Mibew and test again. Do you already know if the configuration below is more stable?

- Mibew: 2.0.0-beta.5 (then I'll upgrade)
- OS: Debian GNU/Linux 7 (wheezy)
- Apache: 2.2.22 (Debian)
- PHP: 5.4.36-0+deb7u3 (cli) (built: Jan  9 2015 09:05:14)
- MySQL: 14.14 Distrib 5.5.41, for debian-linux-gnu (i686) using readline 6.2
--- End quote ---

You definitely should update Mibew to 2.0.0-beta.5, because several performance enhancements were made since 2.0.0-beta.3. As for the system configuration I cannot really say which configuration is the best. Only tests can show it.

jpassing:
I will upgrade Mibew's version, verify PHP configuration and change it, if necessary.

In fact, I've already tested other browsers (and got the same results), but I've quoted the one which is widely used here. I will keep you informed.

Thank you so much again.

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