Author Topic: Tracking visitor  (Read 3937 times)

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vio

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Tracking visitor
« on: April 01, 2015, 09:47:58 AM »
Hello all,

I'm using the same Mibew Chat codes for visitors for different websites.
On the Operator's chat window I can see clearly from where the visitor is coming from i.e. from which website.

When no operators are online and when a visitor leaves a message unfortunately I am unable to track from which website they are coming from.

The default message is the email ID and name of the visitor. I need help to add the extra codes which will show me in the Notification mesages from where the visitor is coming from.

Any help would be much appreciated.

Thank you.

Dmitriy Simushev

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Re: Tracking visitor
« Reply #1 on: April 02, 2015, 10:04:08 AM »
Hi,

You're right the page a client sent message from is not included in email.

If you have enough programming skills take a look at https://github.com/Mibew/mibew/blob/master/src/mibew/libs/classes/Mibew/RequestProcessor/ThreadProcessor.php#L831 . Here email template's placeholders are filled in with values.

If you are not a programmer but want the feature in the core you have to wait. You know, we're trying to release the first stable version of Mibew 2.0, so we have no time for such feature requests right now.