General > Support
Can't start chat with v2.0
protodev07:
Installed the latest version 2.0
Setup went fine and i've created an operator with no issues
Unfortunatly I can't start a chat - just get the spinning circle thing.
Turned on firebug and the error log picks up:
Query failed: Incorrect integer value: '' for column 'groupid' at row 1
:-\
I've also tried creating a group - signing an operator to it but still same error.
Currently this is the only left i need to sort before the site goes LIVE (so i'm kinda desperate to get this out)
Dmitriy Simushev:
It seems that you're using MySQL in strict mode.
Try to run the following MySQL queries on Mibew's database:
--- Quote ---SELECT @@GLOBAL.sql_mode;
SELECT @@SESSION.sql_mode;
--- End quote ---
and provide the results here.
protodev07:
Thanks - heres is the info requested:
SELECT @@GLOBAL.sql_mode;
STRICT_TRANS_TABLES,NO_ENGINE_SUBSTITUTION
SELECT @@SESSION.sql_mode;
STRICT_TRANS_TABLES,NO_ENGINE_SUBSTITUTION
How can i get round this?
I cant change the server settings just for mibew! (shared development server)
Thanks
Dmitriy Simushev:
As I've told you before, your MySQL server is running in strict mode. So you can:
1. Wait until we release the next version of Mibew with the fix. It's not a critical issue because
it can be fixed by proper MySQL server configuration. Thus I don't think it will be fixed soon.
2. Try to fix the problem by yourself and send us a pool request. If you don't have enough
developer skills hire somebody who has.
3. Alter MySQL server configurations.
protodev07:
As mentioned previously - Changing the mySQL setting is not an option.
Its strict for a reason - to prevent sloppy coding and everything else on the server runs perfectly ( even Mibew 1.6 )
I havent got time to fix mibrew 2.0 issues, so I'll just install v1.6 until the issue is fixed - but after the last comment its not going to be done anytime soon.
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