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What triggers an 500 error while installation process?

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borro:
Hello everbody!

Thank you for mibew, dear developers

I downloaded the last 2.0.1 version of mibew messenger and was trying to install it at Joomla 3.4.1 site. I followed along the installation instruction and at step 7 with openning http://<yourdomain>/mibew/install url I've faced with 500 Internal Server error. Is it due to my root .htaccess file? How can I find out it? Delete some strings in main .htaccess file?

faf:
Hint: the messages in the error log could be useful.

borro:

--- Quote from: faf on June 30, 2015, 09:32:56 AM ---Hint: the messages in the error log could be useful.

--- End quote ---
Here it is:

--- Quote ---[Tue Jun 30 13:04:04 2015] [alert] [client 91.224.140.52] /var/www/user/data/www/site_name/mibew/.htaccess: Option MultiViews not allowed here
--- End quote ---

Can I comment lines

--- Code: ---<IfModule mod_negotiation.c>
    # Forbid apache to guess file extensions
    Options -MultiViews
</IfModule>

--- End code ---
for my site?
Will it be safely or should I correct my apache configuration instead?

faf:
It's unable to answer your question since you haven't specified any particular information about your server configuration.

Common thoughts:

mod_negotiation has nothing to do with security: https://httpd.apache.org/docs/2.2/mod/mod_negotiation.html

So, it's just a way Apache handles requests to non-existing files. If you have this module enabled and active for the directory of Mibew Messenger it can disrupt the process of handling requests by Mibew Messenger itself.

borro:

--- Quote from: faf on July 01, 2015, 06:29:10 AM ---It's unable to answer your question since you haven't specified any particular information about your server configuration.

Common thoughts:

mod_negotiation has nothing to do with security: https://httpd.apache.org/docs/2.2/mod/mod_negotiation.html

So, it's just a way Apache handles requests to non-existing files. If you have this module enabled and active for the directory of Mibew Messenger it can disrupt the process of handling requests by Mibew Messenger itself.

--- End quote ---
Sorry, I didn't understand what should I do.
Here is my secure.conf:

--- Quote ---<Directory /var/www/*>
   Options +Includes -FollowSymLinks +SymLinksIfOwnerMatch
   AllowOverride FileInfo AuthConfig Limit Indexes Options
   Order allow,deny
   Allow from all
</Directory>

<Directory /var/www/*/data/www/*/cgi-bin>
   Options -Indexes
</Directory>

<IfModule php5_module>
   php_admin_value open_basedir "."
</IfModule>
<IfModule php4_module>
   php_admin_value open_basedir "."
</IfModule>

Action php-cgi /php-bin/php

--- End quote ---
Do you you need some another information about apache configuration to find the solution for the issue?
Should I change Options at Options=All,MultiViews to make Mibew work safely?
You know, changing the secure.conf with

--- Code: ---<Directory /var/www/*>
Options +Includes -FollowSymLinks +SymLinksIfOwnerMatch
AllowOverride FileInfo AuthConfig Limit Indexes Options=All,MultiViews
Order allow,deny
Allow from all
</Directory>
--- End code ---
and restarting the apache with

--- Code: ---service apache2 restart
--- End code ---
didn't change the situation
Any ideas?

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