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Specific fields in database
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sankyoadm:
Hello,
I am André Medeiros from Brazil, i use Mibew with another system, i did a integration using database.
is there some field that show when the conversation is finished?
Dmitriy Simushev:
In Mibew 2.x there is "dtmclosed" field in "thread" table. It can be used to get the time stamp when a chat is closed.
Be aware that value of the field could contain large error when operator and/or client have connection problem and the chat is closed automatically.
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