Author Topic: Disable Leave Message on Mibew 2.x  (Read 10237 times)

0 Members and 1 Guest are viewing this topic.

m2o7i1

  • Jr. Member
  • **
  • Posts: 1
Disable Leave Message on Mibew 2.x
« on: November 07, 2015, 02:14:35 PM »
Hi all,
  with Mibew 2.x
 
  There is a way to disable the Leave Message email form and only notify things like:
   
  "There is no operator available at this moment. The chat is online between 6:00 to 18:00"

  or a change on the button to redirect to web page if there is no operators available


Regards

Dmitriy Simushev

  • Native
  • *****
  • Posts: 345
Re: Disable Leave Message on Mibew 2.x
« Reply #1 on: December 02, 2015, 12:59:31 PM »
Hi,

Quote
  There is a way to disable the Leave Message email form and only notify things like:
   
  "There is no operator available at this moment. The chat is online between 6:00 to 18:00"

Nope, there is no simple way of doing so.

Quote
or a change on the button to redirect to web page if there is no operators available

You could create a custom plugin that provides an API for checking operator's availability and rewrite button code. I know it sounds impossible but it's not so hard as you can think.

MichaelTunnell

  • Native
  • *****
  • Posts: 50
  • Yesterday is History and Tomorrow is a Mystery
    • MichaelTunnell.com
Re: Disable Leave Message on Mibew 2.x
« Reply #2 on: December 14, 2015, 07:25:21 PM »
Quote
or a change on the button to redirect to web page if there is no operators available
You could create a custom plugin that provides an API for checking operator's availability and rewrite button code. I know it sounds impossible but it's not so hard as you can think.

I did this for Mibew 1.6.x, how much different is the system now with the 2.x API?