Author Topic: Visitors Groups  (Read 8250 times)

0 Members and 1 Guest are viewing this topic.

zulic

  • Full Member
  • ***
  • Posts: 7
Visitors Groups
« on: February 09, 2016, 08:09:47 AM »
Hello

In visitors list every operator can see all visitors from all groups. I have 3 sites and 3 groups - one for every site. There is the way to show only visitors from operator group (site) like in chat list?

scalior

  • Global Moderator
  • Native
  • *****
  • Posts: 106
  • Serve customers on mobile. Get Wurrd for Mibew app
    • Wurrd for Mibew
Re: Visitors Groups
« Reply #1 on: February 10, 2016, 06:19:36 AM »
Hello,

If your intention is to isolate the chats for each of your websites, why don't you install 3 different Mibew installations, one for each site? This way every site is independent and the operators don't see visitors for different sites.

Eyong

faf

  • Mibew Staff Member
  • Native
  • *****
  • Posts: 951
    • Mibew Messenger
Re: Visitors Groups
« Reply #2 on: February 10, 2016, 09:15:11 AM »
Assuming that we're talking about Mibew Messenger 2.x there is also "Groups Isolation" option in Settings -> Optional Services. Maybe it will help.

zulic

  • Full Member
  • ***
  • Posts: 7
Re: Visitors Groups
« Reply #3 on: February 15, 2016, 08:14:41 PM »
Thanks but now i see that even chats are not separated by groups - every operator from every group see all incoming chats. There is the way to fix this?

"Groups Isolation"  is turned on but doesn't work

faf

  • Mibew Staff Member
  • Native
  • *****
  • Posts: 951
    • Mibew Messenger
Re: Visitors Groups
« Reply #4 on: February 15, 2016, 11:06:23 PM »
Did you generated different buttons for all of your groups?

zulic

  • Full Member
  • ***
  • Posts: 7
Re: Visitors Groups
« Reply #5 on: February 28, 2016, 07:13:17 AM »
yes