Hi,
I'm using Mibew 2.1.0 with the latest Wurrd plugins, which are activated. I can successfully login with the iOS app and the operator's avatar and company name show up just fine, however in Mibew the operator with which I just logged in is always offline. I tested the iOS app with the test Wurrd server and it works just fine. I'm running nginx+hhvm so there may be part of the problem. Otherwise Mibew works just fine with a couple of nginx redirection rules. I see no messages relating to what the problem might be in nginx/hhvm logs.
Just tried logging in as the same operator on the Mibew page, left a message from the website, received a notification from Mibew, nothing from the app.