Contributions > Plugins, tips, and tricks

Wurrd app doesn't show the operator as online

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jeebus:
Hi,

I'm using Mibew 2.1.0 with the latest Wurrd plugins, which are activated. I can successfully login with the iOS app and the operator's avatar and company name show up just fine, however in Mibew the operator with which I just logged in is always offline. I tested the iOS app with the test Wurrd server and it works just fine. I'm running nginx+hhvm so there may be part of the problem. Otherwise Mibew works just fine with a couple of nginx redirection rules. I see no messages relating to what the problem might be in nginx/hhvm logs.

Just tried logging in as the same operator on the Mibew page, left a message from the website, received a notification from Mibew, nothing from the app.

scalior:
Hi jeebus,

I came up with a script that does some basic testing on your installation. Drop the following php file on your server, run it and let me know where it fails.

https://github.com/alberto234/wurrd-client-interface-plugin/blob/master/diagnostics/testwurrd.php

jeebus:

--- Quote from: scalior on May 30, 2016, 01:53:49 PM ---Hi jeebus,

I came up with a script that does some basic testing on your installation. Drop the following php file on your server, run it and let me know where it fails.

https://github.com/alberto234/wurrd-client-interface-plugin/blob/master/diagnostics/testwurrd.php

--- End quote ---

Hi scalior,

Doesn't seem to be much to the script, are you sure it's the right version? There is nothing but a form an if statement that does nothing if login and password have been entered. Which is exactly what it does, nothing.

scalior:
Sorry, didn't check in the latest version. Try again.

jeebus:

--- Quote from: scalior on May 30, 2016, 04:20:48 PM ---Sorry, didn't check in the latest version. Try again.

--- End quote ---

Thanks! I'm getting the following. Running the test did activate the operator as being "online", which the app fails to do.

Chat server: https://domain.com/dev/mibew
API Version: 1004
Use POST: false

Operator: myuser

Start login testing...
Login success

Start check for updates testing...
Check for updates success

Start logout testing...
Logout success

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