Author Topic: I do not receive offline messages  (Read 5472 times)

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meiraclassico

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I do not receive offline messages
« on: December 14, 2016, 07:26:23 PM »
Hello!
I would like that when a visitor leaves an offline message in the chat, that I receive the email message registered in my user. But off messages are only for notifications. Is there anything to do to make it work? thanks!
I have a lot of clients using mibew :)



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original message

olá!
gostaria que quando um visitante deixasse mensagem offline no chat, que eu recebesse a mensagem por email cadastrado no meu usuário. Mas as mensagens off ficam somente em notificações. Tem algo a fazer pra que funcione?

meiraclassico

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Re: I do not receive offline messages
« Reply #1 on: December 15, 2016, 12:35:45 PM »
No one knows how to make it work? Or is this feature not yet available?

faf

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Re: I do not receive offline messages
« Reply #2 on: December 16, 2016, 01:09:37 PM »
Offline messages are supposed to be sent either to an email of a group, or to a global system email. What exactly do you want?

MichaelTunnell

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Re: I do not receive offline messages
« Reply #3 on: January 02, 2017, 08:12:29 PM »
Quote
I would like that when a visitor leaves an offline message in the chat

If your operators are not online, then visitors should not be able to leave any message in a chat because chats can't initiate.