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Getting a 403 Forbidden trying to load button.php [fixed in 1.6.3]

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tobyw7:
Any ideas?

This prevents me from seeing the HTML button on my web site.

I also get a 403 when ticking the 'Include host name into the code' or 'Compatibility with mod_security (modsecurity.org), turn on only if you have problems with it' checkboxes (I know that's for getcode.php)

Obviously something permission related? I've checked the CHMOD and .htaccess files.

Cheers

Gayan:

--- Code: ---Forbidden

You don't have permission to access /webim/operator/getcode.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.11 (Unix) mod_ssl/2.2.11 OpenSSL/0.9.8i DAV/2 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at www.dpsonline.info Port 80
--- End code ---

yeh..even i get this error when tring to access getcode.php

adwebtiser:
I am getting the same error too I even contacted the server and they said they cant see anything wrong with that side, the fact is it works perfect on my localhost on my pc its only when I uploaded to server that is doing that.

Really strange, it looks the best open source chat software around as well.

tobyw7:
Thanks guys for replying, I will try it on an install here and see.... like you say it does seem the best Open Source solution, and looks good on screen as well.

I will post a Ticket and see if I get a response.

Inspirer:

--- Quote from: tobyw7 on August 20, 2009, 04:27:23 PM ---Thanks guys for replying, I will try it on an install here and see.... like you say it does seem the best Open Source solution, and looks good on screen as well.
I will post a Ticket and see if I get a response.

--- End quote ---

The latest problem we found several days ago is that button.php?image=webim is banned by some anti-ad software. Plus, it seems it caused problems at hostgator with modsecurity.
Try the following (we are going to have this fix in 1.6.3):
webim/button.php:
replace: $image = verifyparam("image","/^\w+$/", "webim"); => $image = verifyparam("i","/^\w+$/", "webim");

webim/operator/getcode.php, line 90: replace "image=" with "i="
$imagehref = get_app_location($showhost,$forcesecure)."/button.php?image=$image&lang=$lang";

Please, response if it helps.

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