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timeout, reconnecting

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MATTSTATON:
My desktop app keeps saying "timeout, reconnecting" - it happens every 5-10 seconds.  It's very hard to type messages this way.

Inspirer:
Your connection is low (or has a big latency), may be a dial-up. Another version is that you installed Mibew on a slow virtual server.

Go to "Settings -> Performance".
Set "Operator's console refresh time" = 4 (or more),
"Chat refresh time" = 4 (or more).

Changing timeouts (only if it still tries to reconnect):

Edit /webim/js/source/chat.js, line 62:   this._options.timeout = 5000; // 5sec, value in milliseconds
Edit /webim/js/source/users.js, line 9:   this._options.timeout = 5000;

Minify Javascript (you'll need Java and Ant (ant.apache.org)):
in /webim/js/source/ run "ant"

or copy all .js files from /js/source/ -> /js/162/

melzoo:
I m getting the same problem when i uploaded the mibew on Linux server its working perfact.

But the same code and database not working on Windows NT server.

Its working but giving me timeout,reconnecting messages.
And the typed messages deliver after 1-2 minutes insted of few seconds.

mohsentaleb:
In case you get a "Timeout, reconnecting" error in chat thread window, or waiting user's page and you're using Windows server, you may check if the line below is present in your %SystemRoot%\system32\drivers\etc\host file.

--- Code: ---127.0.0.1        localhost
--- End code ---

or you can directly use MySQL sever's host IP (127.0.0.1) in /libs/config.php in your database connection string.

hostingder.com:
I am also getting this same error, timeout, reconnecting during a chat session.

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