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os tiket integration

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fmarta:
is there any posibility when the chat is offline when a customer clicks send to os tiket system or to a specific page, now its open a form to send it to the operator but i want instead when the client cliks in offline to send it to a page.

the other solution that could be that the image of offline dont do anithyng is that posiblle.

thanks

Federico

Great job

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