Author Topic: Cannot close conversation  (Read 8623 times)

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lonrot

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Cannot close conversation
« on: February 09, 2010, 03:22:11 PM »
I try several times to close a conversation started by other operator, the conversation started last night, and both agent and visitors are gone. Still I cannot close the conversation, I press in the big red button to close it, and nothing, a press the small red button on the right, and nothing yet. Have been like this for hours. The other operators are not able to shut it down either.

Any suggestions?