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Leave Message: Not Receiving Users' Email

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illinoisboy:
Hi all,

I've installed mibew and it is working properly, for the most part. When I am not logged in and taking support questions, my visitors use the leave-a-message form to email me, but I never receive their messages in my inbox.

Here are the steps I've taken to fix this problem:

* Checked to make sure my email address was updated in the config.php file
* Used other email addresses to ensure it wasn't one particular service blocking the emails
* Checked junk/spam mail folders
* Tried creating a blank PHP file and testing the mail() function using my email address (it worked fine)
* Downloaded and installed Eddybaur's custom common.php file (available here:  http://mibew.org/forums/index.php?topic=144.0)
Is there anything else I can try?  Thanks for your help.

taohv:
yes ,i also met this issue... anyone who can take a look at this ? thanks so much.

Eddybaur:
acknowledged - Means i'll check into it and reply back when i see whats up.

deztroyd:
Any word on sending email when chat is offline? I see many questions about this but no replies. Is there any documentation at all? Can anyone enlighten us about how we can get email sending when chat is offline? So far the answer is change the email address in the config file:
/*
 *  Mailbox
 */
$webim_mailbox = "youremail@yourdomain.com";
$mail_encoding = "utf-8";

Doesn't work.

Thank you!

Gabe

Eddybaur:
Sorry :( been busy. :( Have you made sure php mail is on? Check in the php.ini file. If it's set to false, change it to True (or Off and change to On). You'd need to restart apache for changes to apply.

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