Topic: Receive offline form message in English instead of Dutch

[Bureau Feestbeest]

Hi, I am using the Dutch localization. Everything is in Dutch, except the following:
When a visitor sends a message through the form that appears when livechat is offline, I receive an e-mail in English instead of Dutch.

Am I missing a wrong setting somewhere?

[Eddybaur]

Yep, easy fix though. in the button code, look for "http://yoursite/webim/client.php?locale=en" change the locale=en to locale=du

[Bureau Feestbeest]

Thanks for your reply. But after I change that piece of code (to nl, not du), I still receive the e-mails in English.

[Eddybaur]

Have you downloaded the dutch localize file?

[Bureau Feestbeest]

Yes, I did. Everything else is in Dutch, like it should be. In the backoffice, in the Localize section, properties leavemail.subject and leavemail.body are in Dutch.

[Bureau Feestbeest]

Changed the record chatconfig.left_messages_locale in the database to 'nl' by hand. That helped.

[Eddybaur]

Or, Just login in the language of NL. I tested this on the plane. When logging in on the language u want, the chat boxes, and leave message will change to that. You don't need to manually do it. That's why we have locales.

[Bureau Feestbeest]

Or, Just login in the language of NL. I tested this on the plane. When logging in on the language u want, the chat boxes, and leave message will change to that. You don't need to manually do it. That's why we have locales.

I always logged into my backoffice in Dutch. My chatboxes were already in Dutch. Everything was always displayed in Dutch except the e-mail message. I really don't understand what went wrong in my specific situation.