General > Support

Chat input focus removed when new Chat History updated

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eggie:
I have a question pertaining to the focus on the window of the chat input field. As I am writing a message in this field, if the chat history is updated (like when a client or admin submits his/her message) during my typing, it steals the focus away from this field. Thus I have to re click the input field, after each exchange of messages. It becomes impossible to type back and forth as I am continually interrupted as the other user leaves messages. Has anyone else had this problem? And, is there any fix to it that is known?

I appreciate the help.
Thanks.

Wasskinny:
I have this same issue.  A solution would be very helpful.  Thank you.

Eddybaur:
This i believe is because you have the setting to bring forth the window when you recieve a message. If you could give me a couple days to give you the fix, i'm up late as it is, and will be traveling and busy time.

Sorry guys for the slow replies.

Eddybaur:
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