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Why is ff asking for Quicktime Plugin?

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Henriette:
When a customer enters chat, in FF, he is asked to install the Quicktime plugin. Message: not all items on this page can be displayed, install plugin. WHY? And how can i avoid this?

Eddybaur:
It needs quicktime for the sounds of chatting.

danhill:
I'm still scowering the forum for answer to this, but where in the code can I disable audio all together for clients so they aren't confused with the plug-in prompt?

andygmorris:

--- Quote from: danhill on August 12, 2011, 10:03:01 AM ---I'm still scowering the forum for answer to this, but where in the code can I disable audio all together for clients so they aren't confused with the plug-in prompt?

--- End quote ---

Hi,

Just wondered if you found a solution to this?

If not, I can tell you exactly where to disable the sound, manually in the source code.
If you're a web/software developer, you might have already found the solution yourself.

Shout up if you need a hand.

george:
does anyone know how to turn sound off from clients side in chat?

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