General > Support
embedding chat window
rene:
Is there a way to embed the chat window and basicly bypassing the use of the button that initiates the chat? This way the client can just starting asking their question etc
Thanks.
Rene
rene:
Anybody?
jarradyuhas:
To the best of my knowledge, this cant be done in this version. Even if you were to attempt to embed the chat into the page, each visitor would initiate a new chat automatically. You would have a hard time keeping track of all of them. If you have 100 visitors a day, each one would initiate a new conversation.
lslater:
I'm fairly new to the code, but the approach would probably to create the chat upon first question submittal rather than upon window presentation. Maybe even use something like the operators offline window as the first window and, if all validates, instead of sending the email and closing the chat it opens the thread and then shows the normal chat window.
So it is not in this version, but the version is not that far from being able to do it.
-- Lynn Slater
Eddybaur:
If i'm understanding this correctly...
--- Quote --- include("website/client.php?locale=en");
--- End quote ---
It may or may not work.. i haven't tried it
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