Author Topic: embedding chat window  (Read 13002 times)

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rene

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embedding chat window
« on: September 29, 2010, 05:52:40 PM »
Is there a way to embed the chat window and basicly bypassing the use of the button that initiates the chat?  This way the client can just starting asking their question etc

Thanks.

Rene

rene

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Re: embedding chat window
« Reply #1 on: October 08, 2010, 09:37:27 AM »
Anybody?

jarradyuhas

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Re: embedding chat window
« Reply #2 on: October 09, 2010, 04:37:35 PM »
To the best of my knowledge, this cant be done in this version. Even if you were to attempt to embed the chat into the page, each visitor would initiate a new chat automatically. You would have a hard time keeping track of all of them. If you have 100 visitors a day, each one would initiate a new conversation.

lslater

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Re: embedding chat window
« Reply #3 on: October 16, 2010, 01:52:05 AM »
I'm fairly new to the code, but the approach would probably to create the chat upon first question submittal rather than upon window presentation.  Maybe even use something like the operators offline window as the first window and, if all validates, instead of sending the email and closing the chat it opens the thread and then shows the normal chat window.

So it is not in this version, but the version is not that far from being able to do it.
-- Lynn Slater

Eddybaur

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Re: embedding chat window
« Reply #4 on: October 16, 2010, 03:31:25 PM »
If i'm understanding this correctly...

Quote
include("website/client.php?locale=en");

It may or may not work.. i haven't tried it

lslater

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Re: embedding chat window
« Reply #5 on: October 16, 2010, 06:56:48 PM »
Re the request to bypass the button that starts the chat, I think this version does do it because the chat does not start until first submittal, so random webwalkers should not trigger it.

Maybe try just a
      <iframe src='webim/client.php?locale=en'></iframe>

-- Lynn Slater

rene

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Re: embedding chat window
« Reply #6 on: October 29, 2010, 01:27:48 PM »
Thank you all.  I will give it a try.

Rene