Topic: Email notification right upon new user starts chatting

[meliezer]

Hello,
I haven't installed yet the product, but I've looked everywhere, also in the demo, and it seems that an operator is not notified by email upon new user starts chatting.
I've seen a pop-up and also a change of the web page title for this event, but it's not enough. I need email or at least HTML5 desktop notifications if possible.
Operators will not have the administration page open all day , since they have many other tasks.
I hope you have a good notification option. It's important, and if exists should be clear in FAQ, etc.
As an alternative, how can my own application checks for new chats (REST or database access)?

Kind regards,
Menashè

[faf]

You can write a plugin for any custom notifications method you want. (Moreover, if you'll make it, we'll gladly include an appropriate link into the list of known plugins).

And BTW there are already three related plugins that can be useful for you:

Mibew:TitleNotification
AARInnovations:SoundNotification
AARInnovations:TrayNotification