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operator still offline visitor status is available

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an224:
Helllo,
 i tried two installation of webim. Localhost and next one on the VPS. Both installation are offline for visitor. I open window visitors and turn on status to available. Istallation is connected to mysql. Where can be a problem have you any idea to help me.
Thank you for any anwer
Anton

PS:
 available to try installation is on http://www.e-benefit.sk/webim
user: admin pwd:

after solved probelm pwd will turn to channged

icute:
i also have this kind of problem but mine the new visitor alert also did not work. I used the latest version 1.6.3. ???

Inspirer:
Cannot login! Is the problem already solved?

If so, please report what was wrong. We have to include an additional check into the upcoming release to prevent newcomers from being stuck.

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