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I cant understand why I always appear to be offline [fixed in 1.6.4]

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egnet:
Anyone has same problem?
I installed mibew and everything works on admin side.

When i put the button code on a website it always shows "offline".
I login as operator and on the website they should see there is somebody ready to assist right?

Is there something i am missing?
I should log in from a different page?

My button is here!
http://livehelp.egwit.com/bottone.php
Is always offline even when i'm logged in.

Any suggestion?

Thanks

egnet:
OK. I found.
I tried to install the software on root directory.
Now i moved it to webim directory and it seems to work

icute:
which directory? can you help me on the directory, i also have this issue but ironically it works before only starting today it doesnt work  :(

Inspirer:
To install software into the root folder, change the value of $webimroot variable in libs/config.php to empty string.

GarminForerunner:
Hello, Egnet, have you solved the problem thus way? Recently I'm getting the same proble. It shows offline When i put the button code. Would you please tell me finally how could you get the problem solved?
Thank you.

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