Topic: All I want is LIve Chat!!!

[gnfb]

Sorry its been a lousy afternoon i wnated to add live chat to my magento site ive tried 4 diffrent ones they all have issues
so i am here all looks really good if only it worked!!!!
so
Problem
Hello completed the install with all permisions as per instructions..

webim/install/index.php   just returns a blank page
webim/  login page displays OK

Tried everything with permissions. Pls help
Tried with 755 and 644 for the install folder...

http://nztechshop.com/webim/install/
returns a 404 error
installed twice!!!
using this version
Mibew Messenger 1.6.4, March 05, 2011
also tried

http://nztechshop.com/webim/install/index.php
so any ideas??

[Inspirer]

Very strange. I see the login page is ok. There could be different reasons:
- your PHP lacks mysql support (install or enable php-mysql extension, see php.ini)
- a web-server level filter (like apache's mod_security) doesn't like install page and redirects you to 404


To debug, try to insert "return;" into the following places into install/index.php (one by one in turn).
Please, report if it starts showing the page.

function check_status()
{
   global $page, $webimroot, $settings, $dbversion;

   $page['done'][] = getlocal2("install.0.php", array(phpversion()));
         /// <<HERE>>

   if (!check_webimroot()) {
      return;
   }
         /// <<HERE>>

   if (!check_files()) {
      return;
   }

         /// <<HERE>>, etc.

[gnfb]

Thank you for the response the trouble is I am a "weekend warrior" so my knowledge is limited
so could you be more literal with what you want me to do
if you like i can send you access to the server and site? just provide email
Graham

[Inspirer]

Yep. It would be great if you can give me access. We do really hate these mysterious installation problems.

E mail: evgeny [at] mibew (dot) org

[gnfb]

have sent you access details

[dmcdaniel]

I had the same problem and I fixed it by changing the installation folder to chmod 777, installing, then deleting the installation folder.

[gnfb]

just tried it both folder and recurse all folders still gives me the 404 thankx anyway

[Inspirer]

Just fixed it on the gnfb's server.

The solution was:
chmod 755 install/ install/*

777 doesn't work (because of the security issues)

[dmcdaniel]

Just fixed it on the gnfb's server.

The solution was:
chmod 755 install/ install/*

777 doesn't work (because of the security issues)

Ah, Its possible I just changed it to 755. Thanks. Are you going to add this to the installation notes?

[gnfb]

Hi Evgeny
Works like a charm now
I effected various permissions maybe not the right ones ? I effected them through my ftp software filezilla that should have been ok?
When you say created tables if I had effected the same permissions and then put in webdim/install/ is that where I would have created the tables?
Ok and final question
If I want to change the operator available images where do I do that?
Thank you again
Graham

[lyean]

Hey. it worked for me too! Thanks a lot!