Mibew Messenger Community

General => Support => Topic started by: mfbis on September 02, 2021, 08:18:55 PM

Title: Pages visited
Post by: mfbis on September 02, 2021, 08:18:55 PM
(http://)

Hi, update to 3.5 and I do not see the pages visited. What could be the problem? Thanks
Title: Re: Pages visited
Post by: faf on September 03, 2021, 12:23:59 PM
1. Is there a problem with all visitors?
2. Are the button and Mibew Messenger itself on the same domain?


UPD.: Looks like I've managed to find the bug. Should be fixed in 3.5.1. Please, let me know if the problem will still persists.
Title: Re: Pages visited
Post by: mfbis on September 03, 2021, 03:25:30 PM
Hi faf, thanks for the reply.

1. Yes, the web page where the visitor is is not displayed.

2. Yes, the button is present in all web pages (https://www.serviciosdeingenieria3d.com/) and the folder with the Mibew content is in the same domain. I attach the image of how to generate that button.

UPD: OK!, now i try it
Title: Re: Pages visited
Post by: mfbis on September 03, 2021, 07:47:58 PM
Hi, I already installed 3.5.1, the visited page appears, but not the internal sheet (https://www.serviciosdeingenieria3d.com/test-capacitacion.html), only the domain
Title: Re: Pages visited
Post by: faf on September 03, 2021, 08:24:54 PM
Well, that's not an issue of Mibew Messenger. It's the thing named Referrer-Policy (https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/Referrer-Policy).

Mibew Messenger gets the URL of a visited page from the 'Referer' HTTP header, while it's up to browser to send something there, or even don't send anything at all. And a browser should behave just as he was told by a web server. Looks like your web server has either strict-origin, or origin Referrer-Policy. If you want to see the full URL in the tracked path, you should somehow change that policy, and the exact way to do so depends on your web server.
Title: Re: Pages visited
Post by: mfbis on September 05, 2021, 05:42:03 PM
Hi, without making changes to the server (Referrer-Policy), I was doing tests:

Image Analytics, Chrome, FireFox and iExplorer: Access from PC, with the Chrome and FireFox explorer, the internal pages are not observed. Yes it is observed with the iExplorer.
Title: Re: Pages visited
Post by: mfbis on September 05, 2021, 06:41:11 PM
Image Chrome
Title: Re: Pages visited
Post by: mfbis on September 05, 2021, 06:41:57 PM
Image FireFox
Title: Re: Pages visited
Post by: mfbis on September 05, 2021, 06:42:53 PM
Image iExplorer
Title: Re: Pages visited
Post by: mfbis on September 05, 2021, 06:46:04 PM
Now from mobile device (Android): With MiuiBrowser, the internal path is observed. With Chrome Mobile, the internal path is not observed.
Title: Re: Pages visited
Post by: mfbis on September 05, 2021, 06:46:53 PM
Image MiuiBrowser
Title: Re: Pages visited
Post by: mfbis on September 05, 2021, 06:47:32 PM
Image Chrome Mobile
Title: Re: Pages visited
Post by: faf on September 05, 2021, 10:31:12 PM
Well, ok, you've just confirmed the fact that old browsers don't follow referrer policies. :)
Title: Re: Pages visited
Post by: mfbis on September 06, 2021, 02:34:34 AM
This "Referrer Policy" modification must be applied to the server, that is, to the person who manages the hosting (cPanel) or to the web pages (the web page editor software). My Hosting administrator replied that he was unaware of the "Referrer Policy" configuration.
Title: Re: Pages visited
Post by: mfbis on September 06, 2021, 03:20:07 AM
I do not understand how Analytics receives information about the visitor's location and Mibew does not, if the server is blocked by "Referrer-Policy"
Title: Re: Pages visited
Post by: mfbis on September 06, 2021, 03:48:18 AM
I already solved it, you had to add a tag meta name ="referrer" content = ....> in the head of each web page. Thanks!.  :)