Mibew Messenger Community

General => Support => Topic started by: WhiteTiger on July 22, 2019, 09:46:47 AM

Title: After installation "file not found" with /owm/operator
Post by: WhiteTiger on July 22, 2019, 09:46:47 AM
I have a VPS with:

With Softaculous I have installed Mbew, but once the program is called it always gives me the error "file not found" with /owm/operator in the URL.
Even scaling the PHP version I don't solve the problem.
Version 5.6 is no longer available.

What's wrong?
Thanks in advance.
Title: Re: After installation "file not found" with /owm/operator
Post by: faf on July 23, 2019, 12:11:45 PM
Quote from: WhiteTiger on July 22, 2019, 09:46:47 AM
With Softaculous I have installed Mbew, but once the program is called it always gives me the error "file not found" with /owm/operator in the URL.

Most probably you should ask Softaculous. Their service is not the official way to install Mibew Messenger, so we just unable to provide any support for it.

Obvious tip: check the error log of the web server, maybe there is something meaningful.

But one should understand that without any knowledge of your system and its configuration (and we have absolutely no clue about how Softaculous configured the installation) it's just impossible to give any advice.

Quote from: WhiteTiger on July 22, 2019, 09:46:47 AM
Even scaling the PHP version I don't solve the problem.
Version 5.6 is no longer available.

Mibew Messenger works fine with PHP 7.x
Title: Re: After installation "file not found" with /owm/operator
Post by: WhiteTiger on July 24, 2019, 04:27:33 PM
Quote from: faf on July 23, 2019, 12:11:45 PM
Most probably you should ask Softaculous. Their service is not the official way to install Mibew Messenger, so we just unable to provide any support for it.

Asking them is the first thing I did and the answer was "let's use the developer script".
Softaculous scripts are convenient because the average user does not have the skills to manually install an application.
Title: Re: After installation "file not found" with /owm/operator
Post by: faf on July 24, 2019, 06:42:52 PM
Quote from: WhiteTiger on July 24, 2019, 04:27:33 PM
Quote from: faf on July 23, 2019, 12:11:45 PM
Most probably you should ask Softaculous. Their service is not the official way to install Mibew Messenger, so we just unable to provide any support for it.

Asking them is the first thing I did and the answer was "let's use the developer script".

Ok. And having in mind that answer you've got from Softaculous, what kind of reply do you expect from developers here?

Quote from: WhiteTiger on July 24, 2019, 04:27:33 PM
Softaculous scripts are convenient because the average user does not have the skills to manually install an application.

Have you tried to manually install Mibew Messenger? Because in my opinion it's a hard task only for much-lower-than-average user.