Mibew Messenger Community

General => Support => Topic started by: emsjessec on September 12, 2019, 02:26:40 PM

Title: Detecting users with active chat sessions
Post by: emsjessec on September 12, 2019, 02:26:40 PM
I would like to load the mibew chat client on certain pages and not other pages.

If a user has started a chat, i would like the chat window to follow on every page.

Is there a way to detect if a mibew user has started a chat before loading the script, such as a cookie?
Title: Re: Detecting users with active chat sessions
Post by: faf on September 13, 2019, 06:43:37 AM
The ability to continue an ongoing chat is already implemented with 'Tracking and inviting' feature. If you need a visitor to be able to start a chat only on certain pages, just hide the chat button with custom css rules. It's the simpliest way.
Title: Re: Detecting users with active chat sessions
Post by: emsjessec on September 16, 2019, 11:35:56 AM
Thanks, that worked.
Title: Re: Detecting users with active chat sessions
Post by: emsjessec on September 19, 2019, 05:37:41 PM
Is there a way to detect whether a user chat session is currently in progress?

Cookie or Javascript would be ideal.
Title: Re: Detecting users with active chat sessions
Post by: faf on September 20, 2019, 02:58:36 PM
There not enough data to give you an answer. What and where are you going to do?