Mibew Messenger Community

General => Support => Topic started by: zerutreck on May 04, 2010, 09:24:27 PM

Title: Blank page after installation [please help]
Post by: zerutreck on May 04, 2010, 09:24:27 PM

After installing and trying to sign, it appears the fields to enter username and password, just appears a blank page.

Already reviewed and config.php during installation (/ install) no error messages. The tables were created correctly.

But the form to enter the system does not appear, only appears a blank page.

Title: Re: Blank page after installation
Post by: zerutreck on May 05, 2010, 12:22:56 PM

Could you give me any output? Because there appears no error message, simply appears only a blank page.

It is necessary to leave the session_auto.start enabled?

Title: Re: Blank page after installation [please help]
Post by: zerutreck on May 06, 2010, 10:28:29 PM

Problem solved by uploading all files again. Some file was corrupted.

Title: Re: Blank page after installation [please help]
Post by: Inspirer on May 07, 2010, 10:23:53 PM

Quote

It is necessary to leave the session_auto.start enabled?

Nope. Mibew creates a session when needed.

The most common reasons the blank page appears:
1. Wrong file permissions after upload (should be 755, 644)
2. httpd.conf directive DirectoryIndex doesn't contain index.php

Title: Re: Blank page after installation [please help]
Post by: Eddybaur on May 12, 2010, 12:05:28 PM

Also, remember to have the folder name be webim. Or it will show blank pages. If you'd like to change the folder name, do so, but change

Code: [Select]

$webimroot = "/webim";in the config file.