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Support / Not able to get the chat window open
« Last post by sunitc on March 10, 2022, 11:29:49 AM »Hi, I am trying to install Mibew 3.3.0 on PHP 7.0.27. Everything installed ok. I was able to log in to the operator and was able to see the operator's dashboard.
But whenever I am trying to open the chat window, it's a blank page with the below errors in the console:
Failed to load resource: the server responded with a status of 404 (Not Found)
underscore-min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
backbone.marionette.min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
backbone-min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
templates.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
validator.min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
mibewapi.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
default_app.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
chat_app.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
scripts.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
backbone.marionette.min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
validator.min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
templates.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
mibewapi.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
default_app.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
translation.js:1 Uncaught ReferenceError: Mibew is not defined
at translation.js:1
chat_app.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
scripts.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
jquery.min.js:2 jQuery.Deferred exception: Cannot read property 'start' of undefined TypeError: Cannot read property 'start' of undefined
at HTMLDocument.<anonymous> (http://localhost/chat/mibew_new_test/chat?locale=en:28:62)
at e (http://localhost/chat/mibew_new_test/js/vendor/jquery/dist/jquery.min.js:2:30038)
at t (http://localhost/chat/mibew_new_test/js/vendor/jquery/dist/jquery.min.js:2:30340) undefined
S.Deferred.exceptionHook @ jquery.min.js:2
jquery.min.js:2 Uncaught TypeError: Cannot read property 'start' of undefined
at HTMLDocument.<anonymous> (chat?locale=en:28)
at e (jquery.min.js:2)
at t (jquery.min.js:2)
But whenever I am trying to open the chat window, it's a blank page with the below errors in the console:
Failed to load resource: the server responded with a status of 404 (Not Found)
underscore-min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
backbone.marionette.min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
backbone-min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
templates.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
validator.min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
mibewapi.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
default_app.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
chat_app.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
scripts.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
backbone.marionette.min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
validator.min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
templates.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
mibewapi.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
default_app.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
translation.js:1 Uncaught ReferenceError: Mibew is not defined
at translation.js:1
chat_app.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
scripts.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
jquery.min.js:2 jQuery.Deferred exception: Cannot read property 'start' of undefined TypeError: Cannot read property 'start' of undefined
at HTMLDocument.<anonymous> (http://localhost/chat/mibew_new_test/chat?locale=en:28:62)
at e (http://localhost/chat/mibew_new_test/js/vendor/jquery/dist/jquery.min.js:2:30038)
at t (http://localhost/chat/mibew_new_test/js/vendor/jquery/dist/jquery.min.js:2:30340) undefined
S.Deferred.exceptionHook @ jquery.min.js:2
jquery.min.js:2 Uncaught TypeError: Cannot read property 'start' of undefined
at HTMLDocument.<anonymous> (chat?locale=en:28)
at e (jquery.min.js:2)
at t (jquery.min.js:2)