Recent Posts

11

Announcements / Mibew Messenger 3.5.6 has been released!

« Last post by faf on June 28, 2022, 04:38:38 PM »

Hi there!

And here comes a brand new Mibew Messenger 3.5.6 with better PHP 8.1 support and ability for operator to view tracked path of a visitor right from the chat window.

Release is available for download here (just as usual): https://mibew.org/download2

Update is optional.

12

Announcements / Mibew Messenger 3.5.5 has been released!

« Last post by faf on May 06, 2022, 09:38:41 PM »

Hi there again!

Another release of Mibew Messenger is out. Version 3.5.5 is available here (just as usual): https://mibew.org/download2

This release aimed at improving support of Mibew Messenger administrative interface on mobile devices (thanks to Bernd Fallert). Update is optional.

13

Support / Re: Not able to get the chat window open

« Last post by faf on March 10, 2022, 04:23:57 PM »

To begin with, you have not a single chance. Mibew Messenger 3.3.0 was released one year ago (so, it's outdated). And as it was clearly stated back then this release requires PHP 7.1.3 or higher. As of PHP 7.0.27, the latest release of branch 7.0 was 7.0.33 and it's EOL was at 2019-01-10.

And as of you errors, there is something wrong either with your web server settings, or with your installation. A browser just couldn't get required static js files.

14

Support / Not able to get the chat window open

« Last post by sunitc on March 10, 2022, 11:29:49 AM »

Hi, I am trying to install Mibew 3.3.0 on PHP 7.0.27. Everything installed ok. I was able to log in to the operator and was able to see the operator's dashboard.
But whenever I am trying to open the chat window, it's a blank page with the below errors in the console:

Failed to load resource: the server responded with a status of 404 (Not Found)
underscore-min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
backbone.marionette.min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
backbone-min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
templates.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
validator.min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
mibewapi.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
default_app.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
chat_app.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
scripts.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
backbone.marionette.min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
validator.min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
templates.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
mibewapi.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
default_app.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
translation.js:1 Uncaught ReferenceError: Mibew is not defined
    at translation.js:1
chat_app.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
scripts.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
jquery.min.js:2 jQuery.Deferred exception: Cannot read property 'start' of undefined TypeError: Cannot read property 'start' of undefined
    at HTMLDocument.<anonymous> (http://localhost/chat/mibew_new_test/chat?locale=en:28:62)
    at e (http://localhost/chat/mibew_new_test/js/vendor/jquery/dist/jquery.min.js:2:30038)
    at t (http://localhost/chat/mibew_new_test/js/vendor/jquery/dist/jquery.min.js:2:30340) undefined
S.Deferred.exceptionHook @ jquery.min.js:2
jquery.min.js:2 Uncaught TypeError: Cannot read property 'start' of undefined
    at HTMLDocument.<anonymous> (chat?locale=en:28)
    at e (jquery.min.js:2)
    at t (jquery.min.js:2)

15

Support / Re: Implementation - Can't open without index.php

« Last post by faf on March 01, 2022, 07:24:11 PM »

Maybe absence of mod_rewrite or restriction to use rewrite rules?

Actually, it's impossible to answer a question without any technical details about your installation. Frankly, I don't know how to run Mibew Messenger under WebSphere Application Server on z/OS. 

16

Support / Implementation - Can't open without index.php

« Last post by onebirdmen on March 01, 2022, 04:53:37 PM »

Hi

I have a fresh implementation of Mibew, it open's well with domain/mibew/index.php/operator/login, but if i use domain/mibew, redirects to mibew/operator but with 404 error.

Any clue?

Thanks in advance

17

General Discussion / Re: Installation on 1 server but use on multiple websites?

« Last post by faf on December 23, 2021, 10:44:15 AM »

what kind of problems can arise with tracking visitors?

Inability to track them. Also Mibew could switch to a window-based mode. It's all about third-party cookies in browsers. See the second part of this post for more info: https://mibew.org/forums/index.php/topic,192324.msg200172.html#msg200172

18

General Discussion / Re: Installation on 1 server but use on multiple websites?

« Last post by Tomlemmens on December 22, 2021, 10:24:06 AM »

Hi, thanks for the quick response, what kind of problems can arise with tracking visitors? Greetz Tom

19

Support / Re: Install Plugin gives blank screen

« Last post by faf on December 21, 2021, 08:42:02 PM »

0. Blank screen means that there was internal server error and PHP interpreter crushed. See your server logs for details.

1. You've installed plugins in a wrong way. Bad directories structure. See docs for details. That's why you're unable to see any plugins, even those that doesn't need to be configured.

2. You've configured plugins in a wrong way. The plugins section is corrupted with invalid framing of ```yaml ... ``` (where did you even get that?!) and wrong indents. It's YAML, so spaces matters. And (most probably) that's why you're getting blank screen.

20

General Discussion / MOVED: Install Plugin gives blank screen

« Last post by faf on December 21, 2021, 08:26:46 PM »

This topic has been moved to Support.

https://mibew.org/forums/index.php?topic=192330.0