Mibew Messenger Community

General => Support => Topic started by: AcuTouch on June 27, 2009, 01:46:39 AM

Title: Your session is expired please login again
Post by: AcuTouch on June 27, 2009, 01:46:39 AM
 :o
I can not chat with client any more, it keep saying:
Your session is expired please login again
 ???
Title: Re: Your session is expired please login again
Post by: zytep on June 29, 2009, 12:39:31 PM
Try what it says:)

- If you can see a log-out button, click it. - Else try deleting all your cookies (which will force the browser to show you the login page again - forgetting all about who and what you are.)

http://www.aboutcookies.org/Default.aspx?page=2
Title: Re: Your session is expired please login again
Post by: olegp on July 29, 2009, 12:32:36 AM
I get the same case:
Opening Visitors page.
Print Loading...

Then print "Your session is expired please login again"
Cleaning coockies do not help, still the same
Title: Re: Your session is expired please login again
Post by: fpitarch on October 27, 2009, 01:45:40 PM
Hi,

If anyone can help me with this problem.

I saw that another consultation on the same problem, but the forum did not fix the problem.

I installed version 1.6.3 and when I enter the screen Visitors are not any client connected and always shows mesnaje "Your session is expired please login again".

Thanks
Title: Re: Your session is expired please login again
Post by: Eddybaur on October 28, 2009, 07:51:32 PM
Alright guys, thanks, we'll look into it. Sorry for the problem!
Title: Re: Your session is expired please login again
Post by: Eddybaur on October 28, 2009, 11:09:08 PM
Check your session timeout settings in php.ini.
Title: Re: Your session is expired please login again
Post by: Hentie on April 14, 2010, 10:11:31 AM
 ???

Hi, I'm new to Mibew Messenger, but managed to install it fine on my old Windows 2000 Web server. Everything works except the "list of awaiting users" page. As soon as I go in it says Loading... and Your session is expired please login again

I've tried adding the line: ini_set('session.gc_maxlifetime',22*60*60); // 22 hours to the common.php file as per another thread and it didn't help.
I've also looked at my php.in file, the following is set:
default_socket_timeout = 60 

There is no point in increasing that setting since I get the Expiry message immediately when opening that page.


Title: Re: Your session is expired please login again
Post by: belary on June 22, 2010, 08:06:01 AM
I tried all the posts I could ever get including this thread

it's also keep saying 'Your session is expired please login again'.

Please help me.

 :'(


Title: Re: Your session is expired please login again
Post by: Eddybaur on June 25, 2010, 11:04:35 PM
Try this guys: go into phpini, look for these 2 things below, and it should be all you need. Works for me just fine.



; After this number of seconds, stored data will be seen as 'garbage' and
; cleaned up by the garbage collection process.
Title: Re: Your session is expired please login again
Post by: Sheldmandu on July 19, 2010, 12:24:53 AM
Guys, I have the same problem here after moving to a new hosting server!!! Not happy.  Has anyone worked out how to solve the issue?
Title: Re: Your session is expired please login again
Post by: Sheldmandu on July 19, 2010, 12:36:07 PM
Guys, has anyone come up with an actual proper solution to this problem?  It's still a major problem... I've spent ALL DAY today trying to work it out and still got nowhere... I'm so frustrated that I'm considering ditching mibew for LiveZilla... Can anyone offer any help, I'd really rather not have to rip apart the entire app to try find the issue.
Title: Re: Your session is expired please login again
Post by: Eddybaur on July 19, 2010, 07:43:30 PM
have you tried my fix from above? I'd try that... I myself wouldn't know what else it could be if it's not something improper in the PHP.ini file...It's nothing in the Mibew code. I'm pretty sure of that since the php.ini controls the session times.
Title: Re: Your session is expired please login again
Post by: akumrazor on August 06, 2010, 05:56:17 AM
Eddybaur

I dont understand you fix. I have the same lines, but i have the same problem
Title: Re: Your session is expired please login again
Post by: sameer.winit on August 19, 2010, 05:42:17 AM
I found the solution.[Solved] It is problem with your new server settings....

Check your folder permissions for sessions directory

check php.ini file for  following

session.cookie_lifetime = 0
session.gc_maxlifetime = 1440
short tags open =on
 :)
Title: Re: Your session is expired please login again
Post by: Sheldmandu on November 04, 2010, 11:25:47 PM
What directory are the sessions being written to?  I presume also if we can't change the php.ini, we can just set it in common.php at the top?
Title: Re: Your session is expired please login again
Post by: shaka04 on February 07, 2011, 07:04:17 AM
Everything was fine last nght - I now wake up to find I have this error.

HELP!?!?! Any way I can fix it? Will reinstaling the whole lot work?

Regards,

Peter
www.kentguitartuition.co.uk (http://www.kentguitartuition.co.uk)

EDIT: I've left it alone for the last 10 mins or so... and it's all back to normal... how weird!
Title: Re: Your session is expired please login again
Post by: RickD on October 14, 2011, 04:20:30 PM
We recently moved servers, but despite migrating our old PHP.ini settings to the new server, we are getting session timeouts after a few minutes with webim.  It seems that simply refreshing the page seems to re-login on the "awaiting visitors" page, but this does cause our "live chat" button to disappear from our site.  I've checked the settings that have been suggested thus far in this thread, but we have nothing that deviates from the recommended settings.  Any ideas on what this could be?
Title: Re: Your session is expired please login again
Post by: imgirotto on July 26, 2013, 01:18:03 PM
Hi! I have the same problem and the fix suggests before don't work for me.

I'm using the Mibew 1.6.4
Title: Re: Your session is expired please login again
Post by: faf on July 26, 2013, 02:04:34 PM
Hi! I have the same problem and the fix suggests before don't work for me.

I'm using the Mibew 1.6.4

If you want some help, you should provide more details on your problem.

What fixes you've tried? What happened when you've tried them?

As it was mentioned in this thread, this problem is probably related to PHP settings rather than to Mibew itself.
Title: Re: Your session is expired please login again
Post by: imgirotto on July 26, 2013, 02:48:54 PM
faf,

I've check my php.ini and is the same lines:
session.cookie_lifetime = 0
session.gc_maxlifetime = 1440
short tags open =on

I've check my folder permissions too, but it's not solved the problem.
Until day before yesterday is working normal, but yesterday this message begin appears: "Your session is expired please login again"

Help me, please!
I really don't know what to do  :(
Title: Re: Your session is expired please login again
Post by: faf on July 26, 2013, 05:29:37 PM
I've check my folder permissions too, but it's not solved the problem.
Until day before yesterday is working normal, but yesterday this message begin appears: "Your session is expired please login again"

Ok... Are you sure you checked exactly that directory where sessions are stored?

Take a look what I'm talking about: http://php.net/manual/en/function.session-save-path.php

Also, is it only your problem or other people have this troubles too? Have you tried to delete cookies in your browser? Have you tried different browsers?
Title: Re: Your session is expired please login again
Post by: ChrisS on July 26, 2013, 10:57:34 PM
Hi! I have the same problem and the fix suggests before don't work for me.

I'm using the Mibew 1.6.4

Have you moved servers altered/added anything recently to the server, like cloudflare, or I haven't done anything but it was working fine a few days ago.