Mibew Messenger Community

General => General Discussion => Topic started by: djepayne on March 03, 2011, 05:47:11 PM

Title: No operator, visitor writes a message, no message received.
Post by: djepayne on March 03, 2011, 05:47:11 PM

When a visitor wants live chat and no operator is around they see a dialog for "Leave Message".

Where does that message get sent to?

I have Email defined in mibew under the General settings, however I never receive any messages.

What is wrong?

Thanks.

Title: Re: No operator, visitor writes a message, no message received.
Post by: MTBikerTim on March 21, 2011, 01:09:12 AM

Check your e-mail configuration in php.ini. The message is emailed to one of the accounts in the config, can't remember which one off the top of my head. If php can't send an e-mail you won't get the message. Had the same issue as my config was correct but due to not restarting something the config hadn't been picked up yet.

Title: Re: No operator, visitor writes a message, no message received.
Post by: dmcdaniel on August 01, 2011, 03:22:59 PM

Quote from: djepayne on March 03, 2011, 05:47:11 PM

When a visitor wants live chat and no operator is around they see a dialog for "Leave Message".

Where does that message get sent to?

I have Email defined in mibew under the General settings, however I never receive any messages.

What is wrong?

Thanks.

A lot depends on your php/apache settings. If you don't have a mail server installed, it can not send out. Set-up a simple mail server that redirects to a gmail or something similar (If your hosting this yourself). If not, check your spam. Maybe its being sent there?

Title: Re: No operator, visitor writes a message, no message received.
Post by: slash777 on May 12, 2015, 02:17:48 AM

Quote from: djepayne on March 03, 2011, 05:47:11 PM

When a visitor wants live chat and no operator is around they see a dialog for "Leave Message".

Where does that message get sent to?

I have Email defined in mibew under the General settings, however I never receive any messages.

What is wrong?

Thanks.

as already said my friend it's all about php and apache settings ? try to make an email farwarding

Title: Re: No operator, visitor writes a message, no message received.
Post by: skmyna on June 13, 2015, 08:49:52 AM

I was having the same problem and thanks to you. I got my answer before asking. Great forum.