Mibew Messenger Community

General => Support => Topic started by: zulic on February 09, 2016, 08:09:47 AM

Title: Visitors Groups
Post by: zulic on February 09, 2016, 08:09:47 AM

Hello

In visitors list every operator can see all visitors from all groups. I have 3 sites and 3 groups - one for every site. There is the way to show only visitors from operator group (site) like in chat list?

Title: Re: Visitors Groups
Post by: scalior on February 10, 2016, 06:19:36 AM

Hello,

If your intention is to isolate the chats for each of your websites, why don't you install 3 different Mibew installations, one for each site? This way every site is independent and the operators don't see visitors for different sites.

Eyong

Title: Re: Visitors Groups
Post by: faf on February 10, 2016, 09:15:11 AM

Assuming that we're talking about Mibew Messenger 2.x there is also "Groups Isolation" option in Settings -> Optional Services. Maybe it will help.

Title: Re: Visitors Groups
Post by: zulic on February 15, 2016, 08:14:41 PM

Thanks but now i see that even chats are not separated by groups - every operator from every group see all incoming chats. There is the way to fix this?

"Groups Isolation"  is turned on but doesn't work

Title: Re: Visitors Groups
Post by: faf on February 15, 2016, 11:06:23 PM

Did you generated different buttons for all of your groups?

Title: Re: Visitors Groups
Post by: zulic on February 28, 2016, 07:13:17 AM

yes