Mibew Messenger Community
General => Support => Topic started by: agncsu on July 05, 2016, 07:38:12 PM
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Hi,
I am trying to install mibew on my server but I am getting "404 page not found error" while trying to access http://<mydomainname>/mibew/install.php/install/check-requirements.
Please help.
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Please, provide the detailed information about your system.
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It is a web server provided by the university with php 5.6, apache 2.2 and mysql. It was working fine on my localhost but when I moved it to production, can't install it. Also, I had to clear the contents of .htaccess file due to some permissions issue because it was showing Internal Server Error. But I am not sure if that is the actual issue because when I did same in localhost, the installation still went through.
I cannot see anything in the server logs too. Just showing 404 error on the check-requirements page.
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If it works with your localhost, but doesn't work with your remote server, the difference between two is the key to the solution of your problem.
Also, btw, you'd better restore .htaccess and check server error log for details. There can be the hint too.
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So, when I enable(uncomment) fields in .htaccess file I get following errors:
1. Options not allowed here
after commenting options:
2. php_flag not allowed here
3. php_value not allowed here
4. DirectoryIndex not allowed here
and finally after commenting out the above fields I get the following error: "You don't have permission to access /mibew/install.php on this server."
ERROR TRACE : Options FollowSymLinks or SymLinksIfOwnerMatch is off which implies that RewriteRule directive is forbidden
(the above error comes because of "RewriteEngine On")
Can this help?
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Ok... Do you have an access to the configuration of the web server?
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No, I am afraid I will have to switch on to some other similar chat software because of server restrictions. Such a shame, I really liked mibew :(