Mibew Messenger Community

General => Support => Topic started by: manal on December 29, 2015, 01:04:14 PM

Title: Capture Email Address
Post by: manal on December 29, 2015, 01:04:14 PM

Is it possible to capture Guests Email Address instead of the Guest's Username when the guest first start's the chat?

Title: Re: Capture Email Address
Post by: scalior on December 29, 2015, 04:07:18 PM

Yes.

Go to Settings -> Optional Services -> Enable Pre-chat Survey.

There you will see "Ask for visitor's email"

Eyong

Title: Re: Capture Email Address
Post by: manal on December 30, 2015, 06:41:24 AM

Thanks a lot :)