Mibew Messenger Community

General => Support => Topic started by: chitra on August 04, 2010, 04:24:36 AM

Title: Chat not loading ; getting reconnecting message on chat window
Post by: chitra on August 04, 2010, 04:24:36 AM

Hi,

When I Click on the Chat button from the user(visitor) application , chat window opens with a reconnecting message, which never reconnects!
Also, in the operator window, Loading status is shown for that user(visitor). The message is thrown from \webim\js\163\chat.js .

Please help.

Thanks,
Chitra

Title: Re: Chat not loading ; getting reconnecting message on chat window
Post by: morios on August 16, 2010, 02:57:45 PM

Same here, somebody now how to resolve this issue.

Thanks in advance,
Best Regards