Hey everyone,
I just recently set this up on my site. It appeared to install fine, and I can access and make changes to the admin page without problem; however, whenever I try to click the chat button to open a chat, I receive the following error.
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This webpage is not available.
The webpage at
https://webim ."mydomain".com/webim/client.php?locale=en&style=simplicity&url=http%3A//webim."mydomain".com/&referrer= might be temporarily down or it may have moved permanently to a new web address.
More information on this error
Below is the original error message
Error 102 (net::ERR_CONNECTION_REFUSED): Unknown error.
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I am using Chrome, however the button does not work in IE either, so I don't think it is a browser issue.
Any suggestions will be greatly appreciated.
Thanks