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Feature request

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Inspirer:
Hi everyone,

I've updated plans for 1.6 and here is the list:

1.6.0    expected by April 5

* new Admin panel
* Departments/Skills based queues
* Pre-chat surveys
* Statistics
* Option to control "send message" key: Enter vs Ctrl-Enter
* Multi-choice option: How to notify operator? (sound, scrolling title, focus window, alert)
* Manage predefined answers
* Profile page (current operator options)

enkiduwd:

--- Quote from: Inspirer on March 29, 2009, 09:00:19 PM ---Hi everyone,

I've updated plans for 1.6 and here is the list:

1.6.0    expected by April 5

* new Admin panel
* Departments/Skills based queues
* Pre-chat surveys
* Statistics
* Option to control "send message" key: Enter vs Ctrl-Enter
* Multi-choice option: How to notify operator? (sound, scrolling title, focus window, alert)
* Manage predefined answers
* Profile page (current operator options)

--- End quote ---

That's cool! If you don't mind I will keep this poll going? As a developer you never know what the hell the end-user may want.  Fun is a factor ass well. I going to add every single request to this poll - no mater how ridicules it will seems.

mihainord:
Wouldn't be great to be able to start chat with certain operators?
 I have a client with a lot o opperators and a more than one location (auto spare parts dealer) and some clients are used to certain operators so it would be cool if you could have a list o opperators and the possibility to choose the one you want to speak to.

Degsx:
Hace poco estuve haciendo algunas modificaciones de diseño y vi que todo esta creado en tablas.
No se si lo habian pensando antes, pero seria interezante cambiar todo el sistema a divs y estilos css, para hacerlo mas optimo y mejorar mucho el diseño y los temas de estilo.

Si les intereza me gustaria colaborar con esta parte del desarrollo e incluro crear un nuevo tema para el Web messenger.

copflack:
It would be nice to have a single window (Visitors) admin page that incorporates the chat sessions, similar to how Gmail chat or Facebook handle multiple chat sessions simultaneously. Its hard chatting to say 3 or 4 visitors at once, you can easily loose track of each conversations and also trying to view new visitors page...

Also the ability to see if other admins are logged in, in the visitors page. Helps to see if 1 or 2 people are manning the queue.

Other than that its really good!!

cheers

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