Author Topic: Internal Chat amongst operators/agents  (Read 23392 times)

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Internal Chat amongst operators/agents
« on: November 30, 2011, 03:12:28 PM »
Does Mibew have the capability of operators chatting with each other...or is there a third party plugin/add-on? This would be useful if you are training someone, need to ask another department about something, etc.


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Re: Internal Chat amongst operators/agents
« Reply #1 on: February 23, 2012, 12:12:10 AM »
not that I have seen so far... though why not just post the button code on an internal page and have an operator become a client?


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Re: Internal Chat amongst operators/agents
« Reply #2 on: February 22, 2013, 05:07:50 AM »

Because then all the operators get paged and there way to make sure the opator you want to talk to answers the chat request.

It would be handy to be able to chat to just your chosen operator or all of them in the group.

In the mean time as I am 1 of the 2 operators we have it is a good chance that I will not answer myself and that the other operator we have will.

I have been looking at the code but for the life of me I can see what to add and where.

any help or ideas welcome.
Mark :)