Hi, community!
I had installed the Mibew on our company's server (all works good), but our operators complain that it is difficult to monitor new messages from the users, because there is no visual alert.
So, the operator need to visit the page Visitors List to see that someone is waiting for consultation. But our operators keep often their browsers in collapse, while working in another programs. So, they can miss new messages. Headphones or speakers - this option isn't right for them too.
Maybe someone solved a similar problem and knows the solution?