Topic: Mibew not starting chats

[Par2d2]

Hi,

When I try and run mibew on my server, the program will start up but not start a chat or send a message and  hangs on what looks like a loading screen with the round circles spinning can any one help  please

[Dmitriy Simushev]

Nobody can help you without details about the problem:

  1. What version of Mibew do you use?
  2. What browser do you use?
  3. Does Mibew demo (https://mibew.org/demo2 for Mibew 2.0.0-beta.2) work with your browser?
  4. Did you try to use another browser?
  5. Are there any records in web-server's error log?
  6. What about server OS (name, version)
  7. What version of PHP do you use?

... and so on.

[Par2d2]

1. What version of Mibew do you use?
I have tried mibew-2.0-alpha3 and Mibew 2.0.0-beta.2
Both work on my local machine however when I move them to the sever they stop at the chat bit also will not send offline messages
I have tired IE, chrome and firefox
I have checked the server log and I get no error message
Im using
PHP 5.6.5
MySQL 5.6.21
apache 2.4
my OS is windows 7
the server OS is Windows server 2012

[Par2d2]

Also the Demo works

[Dmitriy Simushev]

Make sure PHP logs all errors. You can set the following directive in PHP's config file:

Code: [Select]

error_reporting = E_ALL
Is there something in web-browser console? For modern browsers the console can be opened by pressing F12 key.

[Par2d2]

I have already checked this I have no errors in php, javascript.

I have used version 1.6.15 and it seem to be working ok 

[Dmitriy Simushev]

Frankly, we did not test Mibew on Windows server. Are there any custom firewalls that can block Mibew traffic?

UPD: Do you have a kind of proxy that can cut traffic?

[Par2d2]

Yes but I disabled it, to test to see if that was a problem 

[Dmitriy Simushev]

It seems that there is a problem between your web server and a browser. So here is the next bunch of questions:

1. You told that your firewall is disabled, but what about proxy?
2. Do you have any firewalls/anti-virus programs on your local machine?
3. Did you try to start chat from another computer?

Also check apache's access log. Are there any requests with 4xx or 5xx result codes?